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Adult Luxury: Who We Are and What We Stand For:
Our founder who started Adult Luxury and Pet Luxury in South Africa, is proudly South Africa born and has a strong interest in promoting sexual health and pleasure.
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Quality Products For Affordable Prices
Top quility asult products for affordable prices. Our services include same-day pickup and next-day shipping for added convenience.
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Adult LUXURY
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Uncover an array of high-quality adult toys and accessories that redefine the concept of pleasure and luxury at Adult Luxury.
This website serves as your go-to destination for top-of-the-line luxury toys and accessories. We also offer toy videos on ADULTLUXURY.TV.
A reputable brand with over 70 stores and collection points globally, our biggest warehouses is locally situated around South Africa that offer same-day collection, free shipping, and overnight delivery options.
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Adult Luxury’s Services
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Same-day collection, free delivery for orders above R650 & Overnight delivery options.
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New Arrivals & Daily Deals
Every week, we have new arrivals of adult products and daily deals available. We also offer flash promotions with a discount of 75% off. Make sure to use our SHOP NOW PAY LATER option when checking out for added convenience.
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Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, Payfast, Peach Payments, Ozow SHOP NOW PAY LATER, and bank transfers. At checkout, you will have the option to choose your preferred payment method.
How long does shipping take?
The shipping duration is determined by your geographical location. Overnight delivery will arrive the next day, while PostNet counter to counter offers same-day delivery. Speed delivery takes 1-2/3 business days, and free delivery usually takes 1-5 business days as orders are usually processed within 1-2 business days. A tracking number will be provided once the order has been shipped.
Do you offer international shipping?
We provide international shipping to certain countries. When checking out, you can confirm if your country qualifies for shipping. Adult Luxury has various local stores globally, so it is recommended to order from your country’s store to avoid any delivery delays or import taxes. To locate your nearest local store, click here.
What is your return policy?
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Our company has a policy regarding returns. In the event that you are dissatisfied with your purchase, you have the option to return it within 7 days of receiving it for either a refund or exchange. To begin the return process, please contact our customer service team. For more information on our return and refund policies, you can click here.
Can I track my order?
After your purchase is sent out, you will be provided with a tracking code through either email or phone, depending on the information you provided during checkout. This code can be used to monitor your delivery’s status in real-time on our website or the courier’s site. Pet Luxury’s platform offers live updates for tracking.
Is my personal information secure?
Yes, we take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data. Your information will only be used for order processing and will not be shared with any third parties.
How can I contact your customer service?
Our customer service team is available to assist you via email, phone, or live chat. You can find our contact information on our websites Contact Us page.
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