Adult.Luxury website is owned by Adult Luxury, which is a data controller of your personal data.

At Adult Luxury, we understand the importance of protecting our customers’ personal information. That’s why we have adopted a comprehensive Privacy Policy that outlines how we handle and process the data collected by our company. This policy not only ensures compliance with privacy laws and regulations, but it also provides transparency to our customers about the reasons behind collecting certain personal data from them. We believe that by collecting this information, we can provide a better and more personalized experience for our customers, as well as improve our products and services to meet their individual needs. We are committed to keeping your personal data safe and secure, and we encourage you to review our Privacy Policy to understand how we use your information. Your trust in us is important, and we strive to maintain it by adhering to this Privacy Policy.

Therefore, you must read this Privacy Policy before using Adult Luxury website.

We take care of your personal data and undertake to guarantee its confidentiality and security. Our priority is your privacy

Personal information Adult Luxury collect:

At Adult Luxury, we strive to provide a seamless and personalized experience for our customers. That’s why when you visit our website, we automatically collect certain information about your device, such as your web browser, IP address, and time zone. This helps us ensure that our website is optimized for your specific device and provides a smooth browsing experience. We also collect information about the individual web pages or products you view, as well as the websites or search terms that brought you to our site. This helps us understand our customers’ interests and preferences, allowing us to tailor our content and products accordingly. Additionally, we track how you interact with our site, which allows us to continuously improve and enhance your browsing experience. Rest assured, all of this information is collected in a secure and confidential manner, and is used solely to enhance your overall experience with Adult Luxury.

When using a website or an app, there is automatically collected information about your device. This can include your IP address, operating system, browser type, and other technical details. This information is known as “Device Information.” Additionally, when registering for a service or making a purchase, you may be asked to provide personal data such as your name, address, payment information, and more. This is necessary for us to fulfill our agreement with you and provide the service or product you requested. Rest assured that we take the protection of your personal data seriously and will only use it for the intended purpose with your consent. By providing this information, you are giving us permission to use it in accordance with our privacy policy. We value your trust and strive to maintain the highest standards of data privacy and security.

Why Adult Luxury process your data?

At our company, we prioritize the security of our customers’ data above all else. As a result, we have strict protocols in place to ensure that only minimal user data is processed, and only to the extent necessary for maintaining our website. Any information that is collected automatically is used solely for identifying and preventing potential cases of abuse, as well as for gathering statistical data about how our website is being used. This approach not only protects the privacy of our customers, but also helps us maintain a safe and efficient online environment for everyone. We understand the importance of customer data security in today’s digital age, and we are committed to upholding the highest standards to safeguard our users’ information. Rest assured that your data is safe with us and will be used responsibly for the sole purpose of improving our services.

The statistical information collected on this website is not combined in a way that would reveal the identity of any specific user. This means that you can visit the website without disclosing any personal information that could identify you as an individual. However, if you choose to use certain features of the website or receive the newsletter, you may need to provide personal data such as your email, name, city, organization, and telephone number. This information will only be used for the specific purpose for which it was provided and will not be shared with any third parties without your consent. By choosing to provide this information, you can take advantage of the features and services offered by the website while maintaining your anonymity and privacy. Rest assured that your personal data will be protected and treated with utmost confidentiality.

At our website, we understand that your personal data is precious and you may have concerns about sharing it with us. However, we want to assure you that it is completely your choice to provide us with your personal data or not. But, if you choose not to provide us with your personal data, there are some features of our website that you may not be able to take advantage of. For instance, you won’t be able to receive our Newsletter or contact us directly from the website. These features require certain personal data such as your email address or name. We value our users and their privacy, so we welcome anyone who is uncertain about what information is mandatory to contact us. This way, we can address any concerns and provide necessary clarification. Ultimately, the decision to provide your personal data is up to you, and we respect that.

Your rights and Privacy Policy:

For your security, we don’t take any credit card numbers over the phone or by email. If you pay via credit card, our secure site will take you to our 3rd party payment page for you to enter your card details after selecting the “Place Order” button. 3D secure payment confirmation will also happen here. Upon completion you will be taken to the order confirmation page. Contact us with any concerns or questions.

3D Secure is an authentication system that provides an extra layer of protection against fraud. It is used by all banks to protect their clients, making it difficult for credit card fraudsters to access sensitive information. To activate this feature, customers need to contact their bank and activate their credit card with a unique 3D Secure Code. This can usually be done through online banking and requires a cellphone for the bank to send the code via SMS. When making a payment, there is no need to provide proof of payment if paying with a credit card as the process happens automatically. However, if paying through EFT or direct deposit, customers are required to send proof of payment to the company. Without proof of payment, the company will wait for payment to reflect on their bank statement, which may take up to 3 days depending on the bank. If payment is made in a foreign currency, it must clear in the company’s account before the order can be processed. In this way, 3D Secure not only protects customers but also ensures a safe and secure transaction process for both parties involved.

Unfortunately, we are unable to offer Cash On Delivery (COD) as a payment option for our orders. This is because we outsource our delivery services to third party couriers, who are unable to accept payment upon delivery. In order to ensure a smooth and efficient process, all orders must be paid for before they are dispatched. This is a necessary step to ensure that the products reach our customers in a timely manner and to maintain the integrity of our business. We apologize for any inconvenience this may cause, but we appreciate your understanding and cooperation in adhering to our payment policies. Thank you for choosing our company and we look forward to providing you with quality products and services in the future.

Fraud And Security Checks

Adult Luxury do strict fraud checks to prevent criminal and fraudulent activity, as well as using 3D Secure to reduce fraud. We report all fraudulent activity to the necessary officials.

If you would like to exercise this right, please contact us.

As a South African resident, it is important to understand the impact of providing personal information on our website. Rest assured that any information you share with us will be processed in accordance with our privacy policy. This includes fulfilling any contracts we may have with you, such as when you make a purchase through our site, as well as pursuing our legitimate business interests. Our commitment to protecting your personal information is of utmost importance to us and we value your trust in us. We want to assure you that your information will only be used for the purposes stated and will not be shared with any third parties without your consent. By using our services and providing us with your personal information, you are giving your consent for us to process this data for the specified purposes. Thank you for choosing our website and trusting us with your personal information. We want you to know that we take your privacy seriously and will continue to prioritize it in all aspects of our business.

Additionally, please note that your information might be transferred outside of Africa, including South Africa.